Refund Policy

After your refund validated

  • Refund process start right after your refund is validated.
  • We will notify your via email/mobile once your refund is completed.

Time to get reimbursed after the examination done

  • Refund Voucher: 24 hours
  • Bank Transfer: 3-15 days
  • Any Credit Card / Debit Card / Forree / Safepay / Easypay Refund: 3-20 Business Days
To process your refund more quickly, you have the option to request a refund via Shoppers Pk Refund Voucher, which must be indicated when you request for a return online or by calling our Customer Service.

Refund Methods

  • Shoppers Pk Voucher – Valid for 365 days
  • 1 Link Bank Transfer
  • Cash Refund voucher or bank deposit